Refund policy

Damages and issues
Please inspect your order upon reception and contact us immediately at info@firbeans.com if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Non-returnable items
Our coffees are perishable foods. Unfortunately, we do not accept returns.

Refunds for damage
We will notify you once he refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too. If more than 15 business days have passed since we’ve approved your return, please contact us at info@firbeans.com.